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=International Page and National Page=
<gallery widths="500px" heights="230px">
  File:NCPeH_HomePage_SP.png | Figure 2.1: NCPeH Platform Home Page. Select "National Citizen" to search patient at national level.
  File:NCPeH_Search_Patient.png | Figure 2.2: To search for a patient, the physician or pharmacist must enter the patient's ID number and date of birth.
</gallery>


Physicians can select any of the countries presented here to connect with the National Contact Point (NCP) of the corresponding country. The
==Initial Adoption of Cross-Border Services==
Physicians can then search for the patient in the specific country.


If the patient is requesting cross-border services for the first time, the platform prompts the physician to complete the patient's demographic information. After entering this information, a one-time password (OTP) will be sent to the patient's personal mobile phone. The patient will then share this code with their physician, who will enter it into the designated field on the platform.


[[File: Countries.jpg|thumb|upright=1.15|left|Figure 2.1: Countries with National Contact Points that the system is linked with for the retrieval and/or update of patient summaries.]]
<gallery widths="500px" heights="150px">
  File: NCPeH_Demographics.png | Figure 2.3: In order to create the initial patient record, the physician must enter the patient's ID number, date of birth and other demographic information.
  File: NCPeH_OTP.png | Figure 2.4: One-Time Password (OTP) Field.
  File: NCPeH_Patient_Profile.png | Figure 2.5: Patient Profile.
</gallery>


=AUSTRIA=
==Existing User - Patient==
Gesundheit Österreich GmbH
Website: https://www.gesundheit.gv.at/Portal.Node/ghp/public/content/kontaktstellepatientenmobilitaet.html
Email: patientenmobilitaet@goeg.at


=BELGIUM=
If the user has previously utilized cross-border services, the doctor will not need to refill the demographic fields and will be directed straight to the screen displaying the patient's profile.
Soins de santé transfrontaliers
Website: www.crossborderhealthcare.be
Email: information@crossborderhealthcare.be


=BULGARIA=
<gallery widths="500px" heights="150px">
National Health Insurance Fund
  File: NCPeH_Patient_Profile.png | Figure 2.6: Patient Profile.
Website: www.nhif.bg
</gallery>
Email: crossbordercare@nhif.bg
 
=CROATIA=
Croatian Health Insurance Fund
Website: www.hzzo.hr
Email address: ncp-croatia@hzzo.hr
 
=CYPRUS=
Ministry of Health
Website: www.moh.gov.cy/cbh
Email: ncpcrossborderhealthcare@moh.gov.cy
 
=CZECH REPUBLIC=
Health Insurance Bureau
Website: www.kancelarzp.cz
E-mail: info@kancelarzp.cz
 
=DENMARK=
Danish Patient Safety Authority
Website: http://stps.dk/da/borgere/internationalsygesikring/nationaltkontaktpunktforbehandling-i-eueoes
E-mail: EUS-jura@stps.dk
 
=ESTONIA=
Estonian Health Insurance Fund
Website: www.haigekassa.ee/kontaktpunkt
Email: info@haigekassa.ee
 
=FINLAND=
Kela
Website: www.eu-healthcare.fi
Email: yhteyspiste@kela.fi
 
=FRANCE=
Centre des Liaisons Européennes et Internationales de Sécurité Sociale (CLEISS)
Website : http://www.cleiss.fr/presentation/pcn.html
Email : soinstransfrontaliers@cleiss.fr
 
=GERMANY=
Deutsche Verbindungsstelle Krankenversicherung - Ausland (DVKA)
Website: www.eu-patienten.de
Email: info@eu-patienten.de
 
=GREECE=
National Organization for the Provision of Health Services – EOPYY
Website: https://eu-healthcare.eopyy.gov.gr/gr/home.aspx
Email: ncp_gr@eopyy.gov.gr
 
=HUNGARY=
Országos Betegjogi, Ellátottjogi, Gyermekjogi és Dokumentációs Központ
National Center for Patients' Rights and Documentation
For EU citizens that intend to use Hungarian healthcare :
Website: http://www.patientsrights.hu/
Email: info@patientsrights.hu
For Hungarian citizens seeking healthcare in EU :
Website: http://www.eubetegjog.hu/
E-mail: info@eubetegjog.hu
 
=IRELAND=
Cross-Border Healthcare Directive Department
Website: http://hse.ie/eng/services/list/1/schemes/cbd/CBD.html
Email: Crossborderdirective@hse.ie
 
=ITALY=
Ministry of Health, Directorate-General for health planning
Website: http://www.salute.gov.it/portale/temi/p2_4.jsp?lingua=english&area=healthcareUE
Email: ncpitaly@sanita.it
 
=LATVIA=
National Health Service
Website: www.vmnvd.gov.lv
Email: nvd@vmnvd.gov.lv
 
=LITHUANIA=
State Health Care Accreditation Agency under the Ministry of Health
Website for NCP where patients could find the information in one place:
https://www.ncp.lt/?lng=en
For EU citizens intending to use Lithuanian healthcare :
Website: http://www.vaspvt.gov.lt/en
Email: contact.point@vaspvt.gov.lt
National Health Insurance Fund under the Ministry of Health
For Lithuanian insured persons seeking healthcare in the EU:
Website: http://www.vlk.lt/sites/en/
E-mail: ncp@vlk.lt
 
=LUXEMBOURG=
Service national d’information et de médiation santé
For EU citizens intending to use Luxemburgish healthcare :
Website: www.mediateursante.lu
Email: info@mediateursante.lu
Ministry of Social Security (Caisse nationale de santé)
For Luxemburgish insured persons seeking healthcare in the EU :
Website: www.cns.lu
Email: cns@secu.lu
 
=MALTA=
Ministry for Health
Website: http://health.gov.mt/en/cbhc/Pages/Cross-Border.aspx
Email: crossborderhealth@gov.mt
 
=NETHERLANDS=
Netherlands NCP Cross-border Healthcare
Website: www.cbhc.nl
 
=POLAND=
National Health Fund
Website : http://www.kpk.nfz.gov.pl/en/
Email: ca17@nfz.gov.pl
 
=PORTUGAL=
The Central Administration of the Health System
Website: http://diretiva.min-saude.pt/
Email: diretiva.pcn@acss.min-saude.pt
 
=ROMANIA=
National Health Insurance House
Website: www.cnas-pnc.ro
E-mail: pnc@casan.ro
 
=SLOVAKIA=
Healthcare Surveillance Authority
Website: www.udzs-sk.sk
Email: web@udzs-sk.sk
 
=SLOVENIA=
Health Insurance Institute of Slovenia (HIIS)
Website: http://www.nkt-z.si/wps/portal/nktz/home
Email: kontakt@nkt-z.si
 
=SPAIN=
Ministerio de Sanidad, Consumo y Bienestar Social
Website: https://www.mscbs.gob.es/pnc/home.htm
Email: oiac@msssi.es
 
=SWEDEN=
Försäkringskassan
For Swedish insured persons seeking healthcare in the EU :
Website: www.forsakringskassan.se
Email: kundcenter@forsakringskassan.se ; huvudkontoret@forsakringskassan.se
Socialstyrelsen
For EU citizens intending to use Swedish healthcare :
Website: www.socialstyrelsen.se
Email: socialstyrelsen@socialstyrelsen.se
 
=ICELAND=
Icelandic Health Insurance- International Department
Website: http://www.sjukra.is/english
Email: international@sjukra.is
 
=LICHTENSTEIN=
Amt für Gesundheit (AG)
Website: http://www.llv.li/#/117345/patientenmobilitat-im-euewrraum
E-mail: patientenmobilitaet@llv.li
 
=NORWAY=
HELFO (The Norwegian Health Economics Administration)
Website: https://helsenorge.no/norwegian-national-contact-point-for-healthcare1
E-mail: servicesenteret@helfo.no

Latest revision as of 13:07, 5 July 2024

Initial Adoption of Cross-Border Services

If the patient is requesting cross-border services for the first time, the platform prompts the physician to complete the patient's demographic information. After entering this information, a one-time password (OTP) will be sent to the patient's personal mobile phone. The patient will then share this code with their physician, who will enter it into the designated field on the platform.

Existing User - Patient

If the user has previously utilized cross-border services, the doctor will not need to refill the demographic fields and will be directed straight to the screen displaying the patient's profile.