Latest revision as of 12:08, 22 October 2021

The NCPeH CY Help Desk supporting the problem and incident management.

All these operational components and channels are available on a 24x7 basis.

Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:

HelpDesk

Citizens support
Weblink: https://www.moh.gov.cy/moh/cbh/cbh.nsf/page16_en/page16_en?OpenDocument
Email: ncpcrossborderhealthcare@moh.gov.cy
Phone number: +357 22605 499 / 492

For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to +357 22605576

@@ Line 1: / Line 1: @@
-For any inquiries or questions regarding the Covid-19 CY Inpatient eHealth Monitoring Platform, please call to 80001055 (free of charge).
+The NCPeH CY Help Desk supporting the problem and incident management.
-[[File:Helpdesk.png|caption]]
+All these operational components and channels are available on a 24x7 basis.
+Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:
+=HelpDesk=
+*Users support – Healthcare Professionals
+*WebLink: https://support.ncp.moh.gov.cy
+*Email: ncp.helpdesk@mphs.moh.gov.cy
+*Phone number: +357 22605576
+=Service Desk=
+*Technical issues
+*WebLink: https://support.ncp.moh.gov.cy
+*Email: ncphelpdesk@cs.ucy.ac.cy
+*Phone number: +357 22893941
+=HelpDesk =
+*Citizens support
+*Weblink: https://www.moh.gov.cy/moh/cbh/cbh.nsf/page16_en/page16_en?OpenDocument
+*Email: ncpcrossborderhealthcare@moh.gov.cy
+*Phone number: +357 22605 499 / 492
+For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to  +357 22605576
+[[File: helpdesk image NEHA.JPG|thumb|left|HelpDesk]]