Helpdesk and Service Desk: Difference between revisions
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Revision as of 12:08, 22 October 2021
The NCPeH CY Help Desk supporting the problem and incident management.
All these operational components and channels are available on a 24x7 basis.
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:
HelpDesk
- Users support – Healthcare Professionals
- WebLink: https://support.ncp.moh.gov.cy
- Email: ncp.helpdesk@mphs.moh.gov.cy
- Phone number: +357 22605576
Service Desk
- Technical issues
- WebLink: https://support.ncp.moh.gov.cy
- Email: ncphelpdesk@cs.ucy.ac.cy
- Phone number: +357 22893941
HelpDesk
- Citizens support
- Weblink: https://www.moh.gov.cy/moh/cbh/cbh.nsf/page16_en/page16_en?OpenDocument
- Email: ncpcrossborderhealthcare@moh.gov.cy
- Phone number: +357 22605 499 / 492
For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to +357 22605576
