Helpdesk: Difference between revisions

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The NCPeH CY Help Desk supporting the problem and incident management.
The NCPeH CY Help Desk supporting the problem and incident management.
All these operational components and channels are available on a 24x7 basis.


Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:  
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:  
Line 9: Line 11:
*Phone number: +357 22605576  
*Phone number: +357 22605576  


=ServiceDesk=
=Service Desk=
*Technical issues
*Technical issues
*WebLink: https://support.ncp.moh.gov.cy  
*WebLink: https://support.ncp.moh.gov.cy  
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All these operational components and channels are available on a 24x7 basis.
=HelpDesk =
 
*Citizens support
For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to  +357 22605576.
*Weblink: https://www.moh.gov.cy/moh/cbh/cbh.nsf/page16_en/page16_en?OpenDocument
*Email: ncpcrossborderhealthcare@moh.gov.cy
*Phone number: +357 22605 499 / 492


[[File: helpdesk image NEHA.JPG|thumb|left|upright=1.15|HelpDesk.]]
For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to  +357 22605576
[[File: helpdesk image NEHA.JPG|thumb|left|HelpDesk]]

Latest revision as of 12:08, 22 October 2021

The NCPeH CY Help Desk supporting the problem and incident management.

All these operational components and channels are available on a 24x7 basis.

Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:

HelpDesk

Service Desk


HelpDesk

For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to +357 22605576

HelpDesk