Helpdesk: Difference between revisions
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The NCPeH CY Help Desk supporting the problem and incident management. | The NCPeH CY Help Desk supporting the problem and incident management. | ||
All these operational components and channels are available on a 24x7 basis. | |||
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order: | Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order: | ||
| Line 9: | Line 11: | ||
*Phone number: +357 22605576 | *Phone number: +357 22605576 | ||
= | =Service Desk= | ||
*Technical issues | *Technical issues | ||
*WebLink: https://support.ncp.moh.gov.cy | *WebLink: https://support.ncp.moh.gov.cy | ||
| Line 23: | Line 18: | ||
=HelpDesk = | |||
*Citizens support | |||
*Weblink: https://www.moh.gov.cy/moh/cbh/cbh.nsf/page16_en/page16_en?OpenDocument | |||
*Email: ncpcrossborderhealthcare@moh.gov.cy | |||
*Phone number: +357 22605 499 / 492 | |||
For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to +357 22605576 | |||
[[File: helpdesk image NEHA.JPG|thumb|left|HelpDesk]] | [[File: helpdesk image NEHA.JPG|thumb|left|HelpDesk]] | ||
Latest revision as of 12:08, 22 October 2021
The NCPeH CY Help Desk supporting the problem and incident management.
All these operational components and channels are available on a 24x7 basis.
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:
HelpDesk
- Users support – Healthcare Professionals
- WebLink: https://support.ncp.moh.gov.cy
- Email: ncp.helpdesk@mphs.moh.gov.cy
- Phone number: +357 22605576
Service Desk
- Technical issues
- WebLink: https://support.ncp.moh.gov.cy
- Email: ncphelpdesk@cs.ucy.ac.cy
- Phone number: +357 22893941
HelpDesk
- Citizens support
- Weblink: https://www.moh.gov.cy/moh/cbh/cbh.nsf/page16_en/page16_en?OpenDocument
- Email: ncpcrossborderhealthcare@moh.gov.cy
- Phone number: +357 22605 499 / 492
For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to +357 22605576
