Latest revision as of 15:25, 10 September 2024

The NCPeH CY Help Desks are supporting the problem and incident management.

All these operational components and channels are available on a 24x7 basis.

Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:

HelpDesk

Citizens support
Weblink: https://www.moh.gov.cy/moh/cbh/cbh.nsf/page16_en/page16_en?OpenDocument
Email: ncpcrossborderhealthcare@moh.gov.cy
Phone number: +357 22605 499 / 492

For any inquiries or questions regarding the Cross border Services and the NCPeH CY Platform, please call to +357 22605576

@@ Line 1: / Line 1: @@
-The NCPeH CY Help Desk supporting the problem and incident management.
+__NOTOC__
+<!--T:1-->
+The NCPeH CY Help Desks are supporting the problem and incident management.
+<!--T:2-->
 All these operational components and channels are available on a 24x7 basis.
+<!--T:3-->
 Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:
+<!--T:4-->
 =HelpDesk=
 *Users support – Healthcare Professionals
-*WebLink: https://support.ncp.moh.gov.cy
+*WebLink: https://www.neha.org.cy/en/
-*Email: ncp.helpdesk@mphs.moh.gov.cy
+*Email: [mailto:helpdesk@neha.org.cy helpdesk@neha.org.cy]
-*Phone number: +357 22605576
+*Phone number: +357 22436038
+*Operating days: Monday till Friday
+*Office Hours: 7:30 - 15:00
+<!--T:5-->
 =Service Desk=
 *Technical issues
@@ Line 18: / Line 26: @@
+<!--T:6-->
 =HelpDesk =
 *Citizens support
@@ Line 24: / Line 33: @@
 *Phone number: +357 22605 499 / 492
-For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to  +357 22605576
+<!--T:7-->
-[[File: helpdesk image NEHA.JPG|thumb|left|HelpDesk]]
+For any inquiries or questions regarding the Cross border Services and the NCPeH CY Platform, please call to  +357 22605576
+[[File: HelpDesk.png |thumb|left|HelpDesk]]