Helpdesk: Difference between revisions
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Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order: | Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order: | ||
HelpDesk | *HelpDesk | ||
Users support – Healthcare Professionals | *Users support – Healthcare Professionals | ||
WebLink: https://support.ncp.moh.gov.cy | *WebLink: https://support.ncp.moh.gov.cy | ||
Email: ncp.helpdesk@mphs.moh.gov.cy | *Email: ncp.helpdesk@mphs.moh.gov.cy | ||
Phone number: +357 22605576 | *Phone number: +357 22605576 | ||
ServiceDesk | *ServiceDesk | ||
Technical issues | *Technical issues | ||
WebLink: https://support.ncp.moh.gov.cy | *WebLink: https://support.ncp.moh.gov.cy | ||
Email: ncphelpdesk@cs.ucy.ac.cy | *Email: ncphelpdesk@cs.ucy.ac.cy | ||
Phone number: +357 22893941 | *Phone number: +357 22893941 | ||
Revision as of 09:26, 22 October 2021
The NCPeH CY Help Desk supporting the problem and incident management.
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:
- HelpDesk
- Users support – Healthcare Professionals
- WebLink: https://support.ncp.moh.gov.cy
- Email: ncp.helpdesk@mphs.moh.gov.cy
- Phone number: +357 22605576
- ServiceDesk
- Technical issues
- WebLink: https://support.ncp.moh.gov.cy
- Email: ncphelpdesk@cs.ucy.ac.cy
- Phone number: +357 22893941
All these operational components and channels are available on a 24x7 basis.
For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to +357 22605576.