Helpdesk: Difference between revisions

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Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:  
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:  
* Phone number: +357 22604100
* Email: ncp.helpdesk@mphs.moh.gov.cy


Technical issues contact via mail to Services Desk
HelpDesk
* Email: ncphelpdesk@cs.ucy.ac.cy  
Users support – Healthcare Professionals
WebLink: https://support.ncp.moh.gov.cy
Email: ncp.helpdesk@mphs.moh.gov.cy
Phone number: +357 22605576


All these operational components and channels are available on a 24x7 basis.
ServiceDesk
Technical issues
WebLink: https://support.ncp.moh.gov.cy
Email: ncphelpdesk@cs.ucy.ac.cy
Phone number: +357 22893941 


For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to  +357 22604100.


All these operational components and channels are available on a 24x7 basis.


[[File: helpdesk image.JPG|thumb|left|upright=1.15]]
For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to  +357 22605576.

Revision as of 09:25, 22 October 2021

The NCPeH CY Help Desk supporting the problem and incident management.

Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:

HelpDesk Users support – Healthcare Professionals WebLink: https://support.ncp.moh.gov.cy Email: ncp.helpdesk@mphs.moh.gov.cy Phone number: +357 22605576

ServiceDesk Technical issues WebLink: https://support.ncp.moh.gov.cy Email: ncphelpdesk@cs.ucy.ac.cy Phone number: +357 22893941


All these operational components and channels are available on a 24x7 basis.

For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to +357 22605576.